Providing Trainer and Client the Ultimate Connected Training Experience

The Client:

Mal Nanayakkara, the owner of my local gym asked me to design a mobile application that would allow his gym's personal trainers and their clients to keep in touch and on track for achieving their goals between sessions. All work completed was done pro-bono.


Client Interview:

Conducting the client interview with Mal provided some much needed insight into his issues with other existing applications while providing a unique challenge since I had to complete the interview while he was actively training a client.

The Objective:

Design an application from scratch that would allow personal trainers to manage their client's workouts, diet plans, and overall fitness remotely while also serving as a client's trainer between sessions providing the client with exercise and diet plan suggestions and direct contact with their trainer should they require direct assistance.

The Method:

Maintaining consistent contact with Mal while researching and beginning paper prototypes to ensure the designs were moving forward in the proper direction, I utilized the following tools before the untimely end of the project due to Mal relocating and changing careers:

  • Client Interview

  • Competitive Analysis

  • Paper Prototyping

Example Questions:

  1. What do you see as being the primary purpose of the application?

  2. What are the main pain points from your current method?

  3. What are the main functions your app must have?

  4. Who are your primary users going to be?

Client Answers:

Paper Prototypes:

Due to prior similar research done during my work on the Personal Record workout application, I chose to skip the user survey and interview process in order to begin working on an initial prototype for the client. During this process, which I never got to complete, I think I first realized just how many screens are needed for some applications.

*The below prototype screens are low fidelity and incomplete

  1. To create intrinsic motivation and push people past the point of making a decision. To have the app become a daily habit.​

  2. The mass automation generalization of most apps. Content posted should be automated but real, personal, and fresh.

  3. The app should always be leading you somewhere. Should have sections designated for health tips, merchandise, resources (gyms, memberships, personal training), be video & podcast capable

  4. Age 20-55 men and women, though likely primarily women. Catch people who are stuck in that initial wanting to change lifestyle. Start with people already belonging to gyms, but don't limit it to gym users.